Nivera Child Development Centre > Services > Privacy Policy
Effective Date: January 27, 2026
Nivera Child Development Centre (“we,” “us,” or “our”) is committed to protecting the privacy and confidentiality of the personal and sensitive health information of our students, patients, and their families. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://niveracdc.com/ or avail of our clinical services.
We collect information that is necessary to provide high-quality therapeutic and developmental care. This includes:
Personal Identification Information: Names of parents/guardians and children, postal address, email address, and phone numbers.
Sensitive Personal Data: Medical history, diagnosis reports, developmental milestones, psychological assessments, and details regarding therapies (Speech, Occupational, Behavioral, etc.).
Billing Information: Payment details and transaction history for services rendered.
Website Usage Data: IP addresses, browser type, and cookies to improve your experience on our website.
We use the collected information for the following purposes:
To conduct developmental assessments and create personalized therapy plans.
To communicate progress reports and therapy schedules with parents/guardians.
To process payments and maintain financial records.
To comply with statutory and legal requirements under Indian healthcare regulations.
To improve our website functionality and service offerings.
By using our services or providing information through our website, you provide your explicit consent for the collection and processing of your sensitive personal data. For minors, consent must be provided by a parent or legal guardian. You have the right to withdraw your consent at any time by contacting us in writing, though this may affect our ability to provide services.
We do not sell or rent your personal data to third parties. We may share information only in the following circumstances:
Internal Multidisciplinary Team: Information is shared among our certified therapists (Speech, OT, PT, etc.) to ensure coordinated care.
Legal Requirements: If required by law, court order, or government regulation.
Third-Party Service Providers: With trusted partners who assist in our operations (e.g., payment gateways), provided they adhere to strict confidentiality agreements.
We implement “Reasonable Security Practices and Procedures” as defined under the IT Rules, 2011. This includes encrypted data storage, restricted access to medical records, and secure physical premises at our Kochi and Trivandrum branches to prevent unauthorized access or disclosure.
We retain personal and medical records for as long as necessary to provide clinical care or as required by Indian law (typically 3–7 years for medical records).
Under Indian law, you have the right to:
Review and correct any inaccuracies in your personal information.
Request a copy of the medical records of your child.
Request the erasure of your data when it is no longer needed for the purpose it was collected.
Our website uses cookies to enhance user experience. You can choose to disable cookies through your browser settings, though some features of the site may not function properly as a result.
Nivera CDC reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.”
In accordance with the Information Technology Act, 2000, if you have any questions or grievances regarding your privacy, please contact our Grievance Officer:
Grievance Officer: Dr. Arya B
Address: Nivera Child Development Centre, P.O. Kumbalam, Chakkalaparambil Lane, Panangad, Ernakulam – 682506, Kerala.
Email: info@niveracdc.com
Phone: +91 95394 48777 / +91 96051 52749
Disclaimer: This content is for informational purposes and does not constitute legal advice. It is recommended to have this policy reviewed by a legal professional to ensure it meets the specific operational needs of your clinic.